FREQUENTLY ASKED QUESTIONS
WHERE DOES SKINTRADE SHIP?
SKINTRADE ships within Australia ONLY. Any international interest and request can email us direct on firstname.lastname@example.org
HOW MUCH DOES SHIPPING COST?
Standard shipping within Australia is $10. Spend $50 and over and recieve free shipping. We use a varierty of couriers that require a physical address (no postal boxes or parcel lockers).
HOW LONG WILL IT TAKE TO GET MY ORDER?
Generally Australian orders will arrive within 2-5 working days of order fulfilment.
WHAT HAPPENS IF I ENTERED THE WRONG ADDRESS WITH MY ORDER?
If you think the address may not be correct, email us immediately and we will do our best to assist.
CAN I HAVE MY ORDER GIFT WRAPPED OR A CARD INCLUDED?
Yes. Please email us as soon as your order is placed with any special details and we will do our best to accommodate.
WHAT IF I NEED MY ORDER URGENTLY?
If you need your order before a certain date contact us prior to placing an order to confirm possible delivery times.
WHAT IF MY PUMP BREAKS?
Very occasionally pumps will fail.